Privacy Policy

Our data protection policy, in line with recommendations from the Commission Nationale de l’Informatique et des Libertés (CNIL), aims to inform users of the site https://www.pawsome-meals.com of the commitments and measures taken by our company to ensure the protection of personal data of visitors, users, and customers.

This policy was established in compliance with the Data Protection Act of January 6, 1978, the European General Data Protection Regulation (GDPR) of May 23, 2018, and the Act of June 20, 2018, transposing the GDPR into French law. The terms “Personal Data,” “Processing,” and “Data Controller” are defined according to the GDPR (Article 4).

1. Data Collected

Pawsome collects and processes only the data strictly necessary for the purposes for which it is processed. We commit to processing data only for the purposes specified below. If we introduce a new service on our website requiring data collection and processing, we will obtain users' consent before offering this new service.

2. Purpose of Data Processing

Pawsome collects user data to enable access to specific services, with the following processing purposes:

  • Contacting Pawsome:
    A contact form is available on our website to get in touch with our company. To process your request effectively, we collect your email address and relevant information regarding your inquiry.
  • Newsletter Subscription:
    On our homepage, you can sign up to receive our newsletters or other updates about our company and industry. We collect your email and company name for this purpose. You may unsubscribe from the newsletter at any time by contacting admin@xmakers.io.
  • Creating a Personal Account:
    Personal accounts on https://www.pawsome-meals.com are protected by strictly confidential login credentials, which must not be shared. The user is responsible for keeping these credentials secure; Pawsome is not liable in the event of credential theft or identity theft.
  • Website Navigation:
    Pawsome collects browsing data strictly for statistical analysis. Please refer to our cookie policy for further details.
  • Preventing and Combating Fraud:
    Data such as browsing equipment, IP address, and password is collected to help prevent fraud (spamming, hacking, etc.).

Each time personal data is processed, Pawsome takes all reasonable steps to ensure the accuracy and relevance of personal data for the intended purposes.

3. Data Access

Data collected on our site is for exclusive use by Pawsome. Personal data is not shared with third parties and is accessible only to authorized company employees.

The Data Controller is Mr. Julien Masson of Pawsome, reachable at admin@xmakers.io.
As Data Controller, he is responsible for compliance with all applicable legal regulations, providing complete information on the processing of personal data, and maintaining an accurate data processing registry.

4. Non-Disclosure of Personal Data

Pawsome will not process, host, or transfer user data to a country outside the European Union or deemed “non-adequate” by the European Commission without informing the client. Pawsome may select technical and commercial subcontractors provided they meet GDPR requirements (Regulation No. 2016-679).

Our company is committed to taking all necessary precautions to maintain data security and to prevent unauthorized disclosure.

Personal data may be processed by subsidiaries of Pawsome and subcontractors (service providers) solely for the purposes outlined in this policy.

5. Data Security and Incident Notification

To ensure the security and confidentiality of personal data, our site uses industry-standard network protections, such as firewalls, pseudonymization, encryption, and password protection.

Despite our best efforts, no method of data transmission over the internet or electronic storage is fully secure. In the event of a data breach, affected users will be notified to take appropriate measures. Our incident notification procedures are compliant with both national and European legal obligations.

If the integrity and confidentiality of your data are compromised, the Data Controller will follow procedures in line with the French Data Protection Act and GDPR.

6. Data Retention

Data is retained only for the period necessary to fulfill the purposes for which it was collected and in compliance with legal retention requirements.

7. User Rights

In accordance with the French Data Protection Act of January 6, 1978, and the GDPR, users of the site https://www.pawsome-meals.com have the following rights:

  • Right of access (Article 15 GDPR), right of rectification (Article 16 GDPR), right to update, and right to complete data.
  • Right to block or erase personal data (Article 17 GDPR) when data is inaccurate, incomplete, ambiguous, outdated, or unlawful.
  • Right to withdraw consent at any time (Article 13-2c GDPR).
  • Right to limit data processing (Article 18 GDPR).
  • Right to object to data processing (Article 21 GDPR).
  • Right to data portability for automated processing based on consent or contract (Article 20 GDPR).
  • Right to decide on the handling of data posthumously and to designate who may access this data upon death.

Users may exercise these rights by contacting admin@pawsome-meals.com. Requests will be processed within ten (10) working days unless a justified extension is required.

8. Filing a Complaint with the CNIL

If Pawsome fails to fulfill a user’s request, the user may file a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés, https://www.cnil.fr).

9. Minimum Age Requirement

In compliance with Article 8 of the GDPR, we do not directly or indirectly collect personal data from individuals under sixteen (16) years old. Users under sixteen are requested to obtain consent from a legal representative for data collection. Pawsome reserves the right to request proof of this consent. Pawsome shall not be liable if a user provides personal data for individuals under sixteen without consent.

10. Definition of Cookies

A cookie is a small file placed on the user's device (computer, tablet, or mobile) by our website during their visit. It does not contain personal data but links the user’s device to their site preferences and experience (e.g., location, language, font size). Cookies do not damage the user's device.

11. Consent for Cookies

For cookies involving data storage and analysis, the user's consent is required and valid for 13 months, after which consent will be requested again.

12. Use of Cookies

We use cookies to:

  • Compile statistics and analyze site traffic to improve user experience;
  • Provide seamless navigation by adapting the site layout to user preferences;
  • Store information entered by users (e.g., account access, shopping cart content).

Cookies on our site include Google Analytics.

13. Managing Cookies

Users of https://www.pawsome-meals.com may refuse cookies by configuring their browser as follows:

  • Open a private browsing window;
  • Use the "Cookies" widget on our homepage;
  • Set the browser to accept or reject cookies individually;
  • Configure the browser to request permission for each cookie.

Refusing cookies may affect the functionality of the site and services offered.

14. Browser Configuration

Users can configure their browser settings for cookies:

  • Internet Explorer
  • Safari
  • Chrome
  • Firefox
  • Opera

Configuring a browser to refuse cookies may result in some features of our site being unavailable.

15. Modifications to the Privacy Policy

The current version of this policy published on our website is effective. Pawsome reserves the right to modify this policy to comply with legal obligations. Users are responsible for reviewing this policy regularly to stay informed of any changes. By browsing our site, users acknowledge they have read, understood, and accepted this privacy policy.

16. Applicable Law

The terms of use of this site and the data protection policy are governed by French law and fall under the exclusive jurisdiction of the courts in Paris in case of disputes, subject to any specific jurisdictional attributions by law or regulation.